Before recommending a company to your peers, you consider the quality of the product and how you are treated as a customer. Here’s what some of our clients have shared about their experiences with Westchester Publishing Services:
“Westchester’s ability to provide high-quality production services for well-regarded legal publishers was an important consideration for our association, and gave us confidence in contracting out tasks like tagging, layout, and composition rather than managing them in-house. Doing so has freed up our editors to focus more fully on author management, recruitment, and providing expert legal editing for the content our professional membership relies upon us for in carrying out their work in the Maryland legal community.” Andrea Terry, Director of Learning, Maryland State Bar Association
“Westchester has simplified project management for The MIT Press, while also providing complete transparency. In addition to receiving regular updates from their production editors, we are able to conveniently access the Westchester Client Portal at any time to upload or download assets, and see the status of our projects. The ability to have everything we need for the projects we assign to Westchester conveniently and securely accessible has significantly reduced the time our production team spends on tracking project information.” – Jim Mitchell, Production Manager, The MIT Press
“Westchester has excellent copyeditors who catch things that we’ve seen others miss in the past. No matter how complex the project has been, Mona’s staff capably has handled everything we have sent their way. The level of communications we receive from the entire Westchester team, along with the status updates about our projects are very helpful. Whether your project is a one-off or part of a larger list, they’ll take care of you.” – Matt Martz, Publisher, Crooked Lane Books & Alcove Press
“It has been a wonderful experience working with Westchester on our book production needs for these titles!” – Jennifer Newens, Publishing Director, West Margin Press
“Westchester Publishing Services has done a superb job for us handling composition, eBook conversion, cover creation, and numerous other tasks we’ve called upon them to do on short notice. They were instrumental as we migrated editorial/production operations from the company that formerly published our products to Blue360 Media as a standalone entity. We’ve been particularly impressed with Westchester’s flexibility, turnaround times, attention to quality, and ability to collaborate on different approaches to projects depending on our available resources at a particular time. We’ve gone to them seeking help with unique editorial projects and they’ve been able to analyze our needs and to deliver tailored solutions. The project management has been responsive and first-rate.” – Larry Selby, VP, Content, Blue360 Media, Inc
“Westchester Publishing Services has been our trusted and largely exclusive partner for over 10 years. Each month, they consistently produce and deliver 75-100+ print and digital files from our authors’ copyedited manuscripts. From their pre-edit services, which help us normalize styles, to the efficiency of their India-based composition operation, to their flexibility in handling complex digital asset requirements, to their U.S.-based customer service staff, Westchester acts as a seamless extension of our operation. Westchester never fails to meet a deadline or project requirement. We highly recommend Westchester Publishing Services for your composition and digital conversion projects.” – Macmillan
“Bloomsbury has been using Westchester Publishing Services for trade typesetting for over a decade—not just because the service is excellent but because the company has been willing to invest and flex to support our evolving XML-based workflows.” – Louise Cameron, Group Production Director, Bloomsbury
“In seeking a vendor to handle our pre-press editorial and composition work, it was our first priority to find a provider who has a long and proven track record of delivering top quality U.S.-based editorial services to ensure our books are handled with the same care and attention as we would give them. We are confident we have found those unique qualities in the Danbury, CT-based Westchester editorial services team.” – Brent Oberlin, Director of Finance and Operations, The MIT Press
“We recently had the Westchester New Delhi operation handle the Wonderful World 2E Lesson Planner adaptations and to say these were messy and complicated is underselling the challenges these presented. Westchester Publishing Services was excellent and able to meet program expectations, as well as schedule and budget requirements.” — Michael Burggren, Senior Director of Production, National Geographic Learning
“Our projects tend to be complex and evolve over a long period of time. Working with Westchester, we have a high level of confidence with their team to maintain the high-quality standards ASM is known for with regards to our textbook and reference materials. The team is professional and committed to bringing our projects home with extremely high quality and attention to detail.” – Larry Klein, Production Manager, Books, American Society for Microbiology
“Westchester has been our typesetting partner since the early 90’s and during that time has handled award-winning and best-selling titles like the novels of Jonathan Franzen, epub and print versions of our children’s book list like the Bad Kitty books, as well as Michael Wolff’s Fire and Fury and James Comey’s A Higher Loyalty. Westchester provides outstanding customer service, and the level of quality is predictably impressive on each project – which is why we rely on Westchester.” – Leslie Padgett, SVP of Technology, Macmillan Publishers
“Rutgers University Press is excited to select Westchester Publishing Services to help us expand our editorial and production capacity. Key reasons we selected Westchester include their focus on producing high-quality work, an incredible team, and its great reputation in the publishing industry.” — Micah Kleit, Director, Rutgers University Press
“Mark DaGrossa and his design team supported our business with everything from marketing brochures to elaborate historical books for our key customers and employees. In all cases, I have been extremely impressed with the quality of service and end products. In fact, the book they created for us was recognized with a top award. With Mark, you have the best of both worlds in today’s competitive environment… the creativity and professionalism of a major marketing firm with the speed, flexibility, and cost of a small business! ” –Tony Russell, President, Mobile Systems Division, The O’Gara Group
“As publishers, we’re long-term relationship people. It’s a real asset to work with peers who have been with some of the same companies and experienced the same industry transitions, workflows, and technology experiments. There’s a comfort level there.” — Nancy Hoagland, EDP Director, Duke University Press
“As the owner of a legal publishing imprint featuring compelling biographies and stories behind cases from leading individuals in law, particularly famous lawyers, judges and law firms, means having the highest quality of editing and composition to please the demanding standards of authors and their readers. The India Direct Full Service division of U.S. employee-owned Westchester Publishing Services provides as much expertise, energy and passion as any staff I’ve worked with in my 25 plus years in publishing. They keep me updated daily as needed, even weekends when matters are urgent, working with my various printers, and distributors as needed. Always professional, always thoughtful, looking for ways to improve and support each project.” – Steve Errick, Publisher & Co-Founder, Twelve Tables Press
Does your company need to streamline prepress processes or condense production schedules? Learn why our clients speak so highly about the work we perform on their projects. See case studies from current Westchester clients, or talk with Westchester about your editorial, design, and composition requirements.
We welcome the opportunity to meet with you in person or virtually to review the solutions we can provide for you.
